TERMS, CONDITIONS & CANCELLATION POLICY

Luxury Transportation Service

All rates are subject to change without notice. PAYMENTS & DEPOSITS with NEW STAR TRANSPORTATION,INC chauffeured services are NON-REFUNDABLE.

Drug use is prohibited by law. Any fines will be paid for by the customer.
– PAYMENTS & Deposits are non-refundable.

Cancellation of Party buses, shuttle buses, limousines, Mercedes Sprinter vans with less than 72 hours notice will be charged the vehicle hourly minimum. Short notice booking less than 24 hour all Deposits and Payments with New star transportation are non-refundable.

Any bookings made during special events (i.e. Houston Rodeo, major sporting events, concerts, prom/homecoming events) may be subject to higher rates. No Smoking or Eating. There is a minimum fee of $100 for each interior burn/damage/ extra cleaning. Missing/broken glasses are $10 each. Company is not liable for, including but not limited to; articles left in the limousine, mechanical breakdowns previous to or during your event, unforeseen major traffic conditions; perils of navigation, accidents, or other upsets and will only be responsible for making up lost time at a mutually agreed upon date and time. We cannot promise any particular color, year, make, or model of vehicle and for business reasons reserve the right to upgrade vehicles (at no additional charge) or use sub-contractors at any time. Vehicles cannot be loaded beyond stated seating capacity. Should any part of this Agreement be rendered or declared invalid by a court of competent jurisdiction, such invalidation of such part or portion of this Agreement should not invalidate the remaining portions thereof, and they shall remain in full force and effect.